Videos Vs Written Docs

I know videos are all the rage now, but do we have to have videos for everything?

Yes, I’m having a bit of a moan.

Personally I much prefer written docs over videos as I can skim them, look up bits I don’t understand, and generally jump about the way my mind works rather than the slow linear fashion that video forces on you.

With a video, you either watch it all at for me what is always a mind-numbingly slow pace, or try to skim past all the dull bits where the speaker says “now in this box, enter your password.” D’uh.

Then you find the video hangs and will only play if you go back to the beginning…

So I’m in a hurry, I’m trying to get a site up and running for a friend, and he wants a bit of software installing and configuring, (and I’m not even sure that this script is a good idea anyway). And I find the docs are all videos. Aggh!

Don’t get me wrong, videos are good when accompanying written docs, because sometimes it’s far quicker to show people what to do than have them read a book. But not all the time for everything.

Okay moan over. Back to work on one of the hottest days we’ve had this year.

-Frank Haywood

Posted by Frank Haywood in internet business

Support Desk Reminder

The reason I’ve posted this reminder is because when I checked my email yesterday, I’ve had 3 people who are clearly frustrated because it seems I’m not answering their emails.

In fact, I’ve answered all of them, including all 4 of Catherine’s (if you’re reading this), so don’t think I’m ignoring you. Email gets checked twice a week now, with my goal for it to be once a week, but the support desk gets checked several times a day.

The problem is, as I’ve said before, even though I have both domain keys and SPF records in place to authenticate my email (and I also use AuthSMTP on some accounts), ISPs insist on filtering a lot of what they consider to be business email. From their point of view, they supply internet services to home users and therefore will only allow “home usage” email to be delivered.

[more…]

Posted by Frank Haywood in internet business

Survey – Pseudonyms – What Do YOU Think?

I was having a chat with someone the other day on the subject of using a different name to market with other than your own.  I know lots of people do it, and we were wondering how far the practice goes.

So it’s survey time.

Hey, if you have the tool to do the job, then why not go for it? 😉

If you have 2 minutes, take the short survey.  You’ll get the results immediately after completion – just make sure to bookmark the results page to see the updates as more people complete it.

http://www.frankhaywood.com/iss/index.php?survey=f413aa

-Frank Haywood

Posted by Frank Haywood in internet business

Have Your Own Software Developed

Now I know I might be creating my own competition here, but the way I see it is it’s a big world, and there’s plenty of room for us all. I’ve just had an email from him as I’m on his mailing list, and 4 of the 10 slots have already gone. You can read why there’s only 10 slots on the site.

So if you’ve got this great idea but you’ve been having problems finding a developer (it took me months to find the two guys I have working with me), go take a look at his site.

http://www.prosoftwaredeveloper.com/

[more…]

Posted by Frank Haywood in internet business

Email Consumption Update

I know this is going to sound a little shocking to some, but for several years now I haven’t read a newspaper or watched the news. My reason for that is I just find it too damn depressing, and it distracts me from living my life. So I cut it out.

If the news is really important, then I’ve always figured that someone would tell me or as happens more often nowadays, they ask my opinion.

When I had a job, that stance served me well as the office would be chattering about whatever the newsworthy item was about, and I’d ask a couple of questions, get some stares and a few dropped jaws because I didn’t know anything about it, and that would be it. I was updated.

Watching people walk away shaking their heads made me smile.

And before you say “yes but you could never hold an informed opinion about anything”, I say so what? The news as it is reported is made up. It’s someone else’s opinion of a second or third hand recollection of something that might or might not have happened the way they think it did.

[more…]

Posted by Frank Haywood in internet business